What is Get Satisfaction? Get Satisfaction seems to be a good place where people can get more from products and services they use, and companies are encouraged to get real with their customers.

What is the Point? Ask a question, report a problem, share an idea, or join in or start a discussion. The most useful replies rise to the top (a bit like greener products on ecomonkey). You get an email when people respond.

Because nothing is hidden, and no one is censored, it is much more transparent unlike a traditional online forum. Join the conversation!

We've also made our grumpy monkey CEO (Philip Immirzi) sign up to the Company Customer Pact. If he ever forgets, you can remind him of his obligations.

Oh and sweetly, we are featured on the front page of Get Satisfaction