User account
Reminder
NB products from the same retailer sometimes attract different points rates. We show the modal rate (average), so sometimes you will get more points but sometimes less.
Points take a day or so to appear on your account and stay pending until the retailer pays us.
Free green points if you purchase a green rated product on startup.
Certain retailers do not allow us to reward you directly with points. e.g. John Lewis.
Points you collect from John Lewis will be converted to investments with our favourite charity KIVA.
Comprehensive FAQs are available on site. You may contribute ideas, share problems or highlight bugs publicly on the Get Satisfaction website. If all fails, do not hesitate to get in touch. We promise to deal with your problem, question or suggestion promptly.
